13 Traits of Sales Leadership Champions

13 Traits of Sales Leadership Champions

Do you have what it takes to be a champion in sales leadership? When you raise your own level of performance, professionalism, and focus, the team follows. You set the tone by your example and results. Your role as a sales manager is to lead and develop sales people...
How Frontline Employees Create First-Rate Experiences

How Frontline Employees Create First-Rate Experiences

Often, I spend more time on a plane than shopping or making purchases from businesses. Therefore, the experience I get from the flight attendant—the frontline employee—makes a big difference in my level of satisfaction with the flight.  When I board the plane, that...
Right Thoughts Produce Right Leaders

Right Thoughts Produce Right Leaders

Every one of us add to or detract from our professional and personal lives based on our own thoughts.  Our thoughts influence what and how we achieve. In turn, our actions result from the input to our conscious and subconscious mind.  If we feed our mind with thoughts...

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