by Ron Hequet | Mar 20, 2018 | Business and Career Development, Employment, Leadership, Small Business
I am empathetic to an employer who has an empty chair. It causes a burden on others to perform the work left by the departed employee. Or maybe the work doesn’t get done at all. The natural tendency is to hire someone, anyone, as fast as we can to get that empty...
by Ron Hequet | Mar 13, 2018 | Business Development, Business Planning, Employment, Leadership, Small Business
Company culture includes more than your organization’s mission statement, company handbook or formalized policies. It’s the personality of a company, defining the atmosphere (whether negative or positive) in which your employees work. It’s that nebulous, yet defining...
by Ron Hequet | Mar 6, 2018 | Business and Career Development, Employment, Leadership, Performance Improvement, Self-Achievement, Small Business
When it comes to improving employee performance, performance appraisals are vital to the development of an employee. They are not fooled by a weak appraisal—one that has no constructive feedback, either positive or negative. And although they may believe wrestling on...
by Ron Hequet | Feb 27, 2018 | Business Development, Business Planning, Profit and Cash Flow, Small Business
While having lunch with a client, he asked me a question. “Why don’t most small business owners make the right money?” Having owned a few small businesses myself, I could easily tell him why business owners had poor financial returns. Five Key Financial Mistakes...
by Ron Hequet | Feb 20, 2018 | Business Development, Business Planning, Customer Retention, Customer Satisfaction, Leadership, Small Business
Have you ever worn a pair of shoes that didn’t fit? The experience is uncomfortable at best, and at worst, painful and unbearable. Placing a salesperson in the wrong selling circumstance is like wearing an ill-fitting pair of shoes. It’s an easy mistake to make for...
by Ron Hequet | Feb 13, 2018 | Business Development, Customer Retention, Customer Satisfaction, Leadership, Marketing, Promotion, Small Business
How do you distinguish yourself from all of the other retailers, or service providers, or any other business that you consider your competition? What makes your customers decide or even remember to come back? It is not your customer’s job to remember you. It is...
