by Ron Hequet | Aug 17, 2017 | Business and Career Development, Customer Satisfaction, Small Business
Every day, depending on the size of your business, opportunities arise to improve the experience of your customer. If your business doesn’t have a program to capture what your customers say about you, then you are missing one of the fastest ways to increase sales and...
by Ron Hequet | Jul 13, 2016 | Business and Career Development, Business Planning, Performance Improvement, Professional Career
The best leaders communicate effectively with employees during times of economic stress and anxiety. However, management cannot get rid of stress until they learn to lead as well as they manage. We manage cash; we manage inventory; we manage time. However, we lead...
by Ron Hequet | Jul 6, 2016 | Business and Career Development, Performance Improvement, Personal Development, Self-Achievement
It is imperative to break all bad habits that lead to standing still. — Ron Hequet Years ago, I would eat a dish of ice cream almost every night, often with chocolate syrup. I rationalized that since it was the “lite” variety, it was okay. But, when I combined...
by Ron Hequet | Jun 29, 2016 | Business and Career Development, Business Development, Business Planning
Stagnation… It’s the enemy of innovation, the opponent of progress, the adversary of advancement. When left unchecked, it can be the kiss of death for most organizations. After implementing an energetic start-up phase, successful businesses enter a period of steady...
by Ron Hequet | Jun 15, 2016 | Business and Career Development, Employment, Professional Career
Are you considering hiring an overqualified candidate? Based on many years of experience as both an employer and consultant, I usually don’t recommend it. I admit it’s refreshing to have an overly qualified employment candidate. You can reap irresistible benefits!...
by Ron Hequet | Jun 8, 2016 | Business and Career Development, Career Development, Employment, Performance Improvement, Personal Development, Professional Career, Self-Achievement
A commitment to achievement is neither popular nor quick, but it is imperative to pursuing and achieving excellence. — Ron Hequet Even as a teenager, I was driven towards excellence. When I was 16, I had a summer job working for the city public works department....
