by Ron Hequet | Mar 23, 2016 | Business Planning, Networking
Regardless of the size of your business, brand identity is one of its most valuable assets. If your business doesn’t stand out from the competition with its products, services, or customer experience, don’t expect it to survive very long. Your brand identity can...
by Ron Hequet | Mar 2, 2016 | Business and Career Development, Business Planning, Career Development, Employment, Performance Improvement, Personal Development, Professional Career
Great customer service! Whether true or not, there’s not a business that doesn’t boast it. In fact, when I perform a business analysis of a client’s operations, I usually always hear “We’ve got great customer service.” Or, if I ask a business owner in a casual...
by Ron Hequet | Oct 24, 2015 | Career Development
Faith, Guts and the Willingness to Learn Regardless of the positive spin some pundits put on it, the economy is still struggling and your organization’s Profit and Cash future is at stake. But don’t fret, there remains plenty of opportunities out there;...
by Ron Hequet | Jun 23, 2015 | Business Planning, Performance Improvement, Professional Career
There’s a road story (most likely fictional) of two hotels in the same small town. One had a sign on the reception desk which read, ‘Although breakfast is included in your room rate, you will not receive a reduction or credit if you do not eat breakfast.’ The other...