by Ron Hequet | Apr 13, 2016 | Business and Career Development, Business Planning, Career Development, Personal Development, Professional Career
Recently, I returned from a meeting a client wanted me to attend as part of my initial analysis of the company. To be truthful, it was a real yawner. Even while writing about it on the return flight, I found it difficult to garner anything positive from it (and I...
by Ron Hequet | Mar 16, 2016 | Business and Career Development, Business Planning, Employment, Job, Performance Improvement, Professional Career
Baseball was my sport when I was a kid. I played second base. In fact, the Cleveland Indians scouted me. I’ll never forget the scout, a guy named Joe. Joe had to be 60, if he was a day. He wore a tattered ball cap that he should have retired years earlier. Suspenders...
by Ron Hequet | Mar 9, 2016 | Business and Career Development, Employment, Performance Improvement, Professional Career
To win in the marketplace you must first win in the workplace – Douglas R. Conant, former Fortune 500 CEO No matter what the economy, engaging your employees is key to energizing a high-performing workforce. An engaged employee is not simply a happy one. At a good...
by Ron Hequet | Mar 2, 2016 | Business and Career Development, Business Planning, Career Development, Employment, Performance Improvement, Personal Development, Professional Career
Great customer service! Whether true or not, there’s not a business that doesn’t boast it. In fact, when I perform a business analysis of a client’s operations, I usually always hear “We’ve got great customer service.” Or, if I ask a business owner in a casual...
by Ron Hequet | Feb 24, 2016 | Business and Career Development, Career Development, Employment, Performance Improvement, Personal Development, Professional Career, Self-Achievement
“Change in behavior cannot take place without a change in belief.” – Ron Hequet It’s true—we determine our character by what we are on the inside, not by how we appear on the outside. Even criminals dress well. Our goal should be to work on our inner selves. You can...
by Ron Hequet | Jun 23, 2015 | Business Planning, Performance Improvement, Professional Career
There’s a road story (most likely fictional) of two hotels in the same small town. One had a sign on the reception desk which read, ‘Although breakfast is included in your room rate, you will not receive a reduction or credit if you do not eat breakfast.’ The other...