by Ron Hequet | Mar 2, 2016 | Business and Career Development, Business Planning, Career Development, Employment, Performance Improvement, Personal Development, Professional Career
Great customer service! Whether true or not, there’s not a business that doesn’t boast it. In fact, when I perform a business analysis of a client’s operations, I usually always hear “We’ve got great customer service.” Or, if I ask a business owner in a casual...
by Ron Hequet | Oct 24, 2015 | Career Development
Faith, Guts and the Willingness to Learn Regardless of the positive spin some pundits put on it, the economy is still struggling and your organization’s Profit and Cash future is at stake. But don’t fret, there remains plenty of opportunities out there;...
by Ron Hequet | Jun 23, 2015 | Business Planning, Performance Improvement, Professional Career
There’s a road story (most likely fictional) of two hotels in the same small town. One had a sign on the reception desk which read, ‘Although breakfast is included in your room rate, you will not receive a reduction or credit if you do not eat breakfast.’ The other...
by Ron Hequet | Mar 19, 2015 | Career Development, Employment, Job, Performance Improvement, Personal Development, Professional Career, Self-Achievement
Discussions of price per hour just drive me crazy. For example, if because of my demonstrable business acumen, I am given an opportunity and asked to develop a plan of execution with the necessary ‘prove ups’ to improve performance of an $8MM company by 4+ points /...
by Ron Hequet | Apr 11, 2013 | Performance Improvement
Management guru Peter Drucker observed that laws passed in response to a single instance of bad behavior are bad laws. These laws punish innocent folks in an attempt to prevent a problem caused by one wrongdoer. So, a child can’t even be carried on the mother’s lap...
