by Ron Hequet | May 22, 2018 | Business Development, Business Planning, Leadership, Small Business
Business owners in need of development assistance often ask how I would handle an organizational development issue. My response is always the same. Unless the scope of work includes work on financial matters, I probably will not accept the project. You see, money and...
by Ron Hequet | May 15, 2018 | Business Development, Business Planning, Career Development, Customer Retention, Customer Satisfaction, Leadership, Performance Improvement, Small Business
Often, I spend more time on a plane than shopping or making purchases from businesses. Therefore, the experience I get from the flight attendant—the frontline employee—makes a big difference in my level of satisfaction with the flight. When I board the plane, that...
by Ron Hequet | May 8, 2018 | Business Development, Business Planning, Customer Retention, Customer Satisfaction, Leadership, Marketing, Profit and Cash Flow, Small Business
Having founded and started a few companies myself, I know which factors contribute to the success and failure of profitability. As a result, I recommend that business owners develop a plan to market and sell their way to success. As you become a better partner and...
by Ron Hequet | May 1, 2018 | Business Development, Business Planning, Leadership, Small Business
As a business owner, do you believe the only way to get something done right is to do it yourself? Do you prefer to do the work yourself rather than teach someone else how to do it? If you do, that’s limited thinking and unproductive behavior. If you avoid delegation...
by Ron Hequet | Apr 24, 2018 | Business Development, Business Planning, Leadership, Marketing, Small Business
There was a time when entrepreneurship had negative implications. Most people thought business owners were crazy because the risk was too great. After all, what normal person would invest everything they had to start a business that may not make it? With so many...
by Ron Hequet | Feb 27, 2018 | Business Development, Business Planning, Profit and Cash Flow, Small Business
While having lunch with a client, he asked me a question. “Why don’t most small business owners make the right money?” Having owned a few small businesses myself, I could easily tell him why business owners had poor financial returns. Five Key Financial Mistakes...
