by Ron Hequet | Mar 20, 2018 | Business and Career Development, Employment, Leadership, Small Business
I am empathetic to an employer who has an empty chair. It causes a burden on others to perform the work left by the departed employee. Or maybe the work doesn’t get done at all. The natural tendency is to hire someone, anyone, as fast as we can to get that empty...
by Ron Hequet | Mar 13, 2018 | Business Development, Business Planning, Employment, Leadership, Small Business
Company culture includes more than your organization’s mission statement, company handbook or formalized policies. It’s the personality of a company, defining the atmosphere (whether negative or positive) in which your employees work. It’s that nebulous, yet defining...
by Ron Hequet | Mar 6, 2018 | Business and Career Development, Employment, Leadership, Performance Improvement, Self-Achievement, Small Business
When it comes to improving employee performance, performance appraisals are vital to the development of an employee. They are not fooled by a weak appraisal—one that has no constructive feedback, either positive or negative. And although they may believe wrestling on...
by Ron Hequet | Feb 13, 2018 | Business Development, Customer Retention, Customer Satisfaction, Leadership, Marketing, Promotion, Small Business
How do you distinguish yourself from all of the other retailers, or service providers, or any other business that you consider your competition? What makes your customers decide or even remember to come back? It is not your customer’s job to remember you. It is...
by Ron Hequet | Feb 6, 2018 | Business Development, Business Planning, Leadership, Personal Development, Small Business
With all the planning tools, strategic mediums, industry reports, and conferences, business owners often have no idea how to operate strategically. The same applied to me in the early days of my business ownership career (despite all my degrees). Typically, nothing...
by Ron Hequet | Jan 23, 2018 | Business and Career Development, Business Planning, Customer Satisfaction, Leadership, Performance Improvement, Personal Development, Small Business
One of my favorite movies is the inspirational story of Rudy Ruettiger. Rudy, a 5’ 6″ dyslexic young man with only marginal grades, wanted to play football for Notre Dame. You know the story. He eventually attained enrollment at Norte Dame, but could only...
